New Web Agent built on Dynamics 365 Channel Integration Framework provides omni-channel contact center and dialogue management capabilities from a single Dynamics 365 window. Anywhere365 continues to ...

This alternative to Internet Information Services, which Microsoft uses for its own services, delivers modern dynamic web applications on common server platforms or in containers. Microsoft’s Internet ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...

With enormous amounts of customer data to manage and a business to run, it’s a constant balancing act for organizations. News on CRM platforms and partnerships has been hot lately. Today, AvePoint ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...