Healthcare is a dynamic landscape. Opportunities to improve processes, address concerns and deliver exceptional care experiences are a patient expectation, a regulatory metric and at the heart of the ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...