This was not my first business case workshop, but this one was different. Here's how we utilized a customized LLM - and a team of subject matter experts - to achieve a new result. For more than a year ...

“Government” is often synonymous with “procedures.” Thousands of procedures are managed by government and public sector offices every day, generating congestion and delays most of the time. It's ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Peter Kafka Every time Peter publishes a story, you’ll get an alert straight to your inbox!

To answer, I’m going to explain the non-linear journey down the customer journey funnel and where large language models (LLMs) show up. From rethinking traffic expectations to conducting an audit on ...