It’s not enough to know the tasks your users need to accomplish. Using a journey map allows you to get inside the minds of your users, understanding their wants and needs. Journey maps work by ...

It’s time to re-imagine the application software space again. This once a decade occurrence has the potential to upend the leader boards in this space but what specifically will this new generation of ...

If you have ever been involved in configuring, installing and maintaining enterprise software, I don't have to tell you that it's time-consuming and complex. The cumbersome process of installing and ...

New user application analytics technology helps IT manage the quality of users’ experience as BYOD, Wi-Fi, UC and cloud-based SaaS apps take hold This vendor-written tech primer has been edited by ...

SaaS replaces the need to physically purchase, install and deploy application software throughout an organization. Learn more about SaaS, which is now a mainstay for businesses large and small. Image: ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Application playlists may be tuning up, but we’ll need some ...