Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...

More and more, manufacturers are positioning themselves as full solution providers, including software and data-rich innovations. They start to compete directly with pure SaaS (software-as-a-service) ...

According to the 2020 Gartner End-User Buying Behavior Survey: Subscription Decisions and Customer Experience, most technology purchases are reevaluated ahead of renewal. Whether considering a ...

Underwhelming sales figures and consistently high churn rates are pervasive problems for organizations large and small. Effectively communicating the value of your product or service to each customer ...

First-of-its-kind GRC tool effectively quantifies the value of GRC programs, unlocking previously unavailable insights into the impact on an organization's top and bottom line The ability to measure ...